Customer Support

You can register your product warranty by clicking the 'Register Warranty' action card above, entering your purchase details (invoice details and product serial number), and uploading your proof of purchase. Registered warranties let you easily request support.

To raise a service request, click on 'Raise Ticket' under the action cards. Select your registered product, choose the category of issue, and submit the form. Our technicians will validate your request within 24 hours.

For validating your warranty, you need a copy of the official purchase invoice showcasing the seller name, purchase date, product model name, and serial number. A digital copy (PDF or image) is accepted during registration.

You can track any active requests by clicking 'Track Request' or visiting the Service Requests tab in your customer/distributor account dashboard. Real-time updates on inspection, repair, and delivery stages are shown.

If your appliance warranty has expired, you can still raise service requests. Our technical team will inspect the product and issue a cost estimate. Repairs will commence only after you approve the estimate.

Standard repairs and services typically take 3 to 7 business days. The exact duration depends on transit time, parts availability, and the complexity of the inspection/repair requirements.